Privacy Policy

Ashton Gate Stadium is committed to protecting your privacy. Please take a moment to read this site's Privacy Policy. References to "we", "us" and "our" in this Policy are references to Ashton Gate Limited. This Policy describes what happens to the information which you supply to us, where that information identifies you individually:- e.g. your name and address details.

We reserve the right to change the terms of this Privacy Policy from time to time.

1. What information do we hold about you and how is it collected?

When you register on this site, we collect some personal information (your name and e-mail address).

In common with many other online services, we may use "cookies" to store and sometimes track information about you. A cookie is a small amount of data sent from the server and stored on your PC's hard drive. Most web browsers are automatically set up to accept cookies, but you can set your browser to refuse cookies or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this site may not be available to you.

2. What do we do with your personal information?

We will combine the different types of data to create a membership profile for you. This helps us to provide you with a more personalised service which is tailored to suit your needs. The more information we have, the better the service we can provide.

Your personal information may be used by us for the following purposes:

1. to update and develop records and for assessment and analysis including market and service/product analysis;
2. to assist in the provision of services/products to you; and
3. to facilitate reviews, developments and improvements to the services/products offered to you.

3. What are your choices?

By law, you are entitled to:

1. object to your personal information being used for marketing purposes. We give you the choice to opt-out of our using, or supplying your personal information to Ashton Gate Limited or to other reputable suppliers for these purposes. You can do by managing your account.
2. receive, upon payment of a fee, a copy of any personal information about you which is held by us.
3. require the rectification, erasure or blocking of any of your personal information which is inaccurate or not up to date held by us.

If you wish to exercise any of these rights, or if you wish to opt-out of any future processing of your personal information held by us, then please write to the contact address set out below stating your full name and address and providing any other relevant information.

4. When does this Privacy Policy not apply?

This Privacy Policy only applies to the collection of data by us and the use of that data by us.

5. How do we protect your information?

Ashton Gate Limited is firmly committed to data security. We take steps to guard against unauthorised access to customer data. Although we make every effort to create a secure environment for your personal information, we cannot guarantee the safety of any personal information which you transmit to us online.

6. Contacting us

If you have any questions or concerns about our use of your personal information please write to:

Data Protection Compliance Officer,
c/o Media Department,
Ashton Gate Limited,
Bristol,
Ashton,
BS3 2EJ